Tashkent, 57 Bogishamol St. Mon–Fri 9:00–18:00
info@automate.uz +998 99 720-24-06 Telegram
Tashkent and Tashkent Region

IT outsourcing for business: one provider for your entire infrastructure

Computers, servers, networks, telephony, email, cloud — managed under a contract with a fixed fee and guaranteed response times. For companies that want IT without surprises: a team of engineers, 24/7 monitoring and one party accountable for results.

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  • Contract and SLA
  • Dedicated engineer
  • Free initial survey
Network infrastructure managed by Automate
24/7 monitoringservers and network under control
Backups verifiedrestores tested
0companies per engineer, maximum
0response to a critical incident
0server and network monitoring
0of documentation and passwords stay with you
Services

Everything your business needs from IT

As a complete managed service or individually for a specific task. For companies with 10 to 300 workstations.

Managed IT services Ongoing ownership of your infrastructure under an SLA-backed contract

IT Outsourcing

Complete IT infrastructure management for a fixed monthly fee. A replacement for an in-house administrator or reinforcement for your IT team.

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Employee and Workstation Support

Employee helpdesk, computer and office equipment support, software, access, e-signatures and online banking. An on-site or remote administrator.

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Server Management

Windows Server and Linux: setup, 24/7 monitoring, updates, and backups with verified restores.

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1C and Database Servers

1C:Enterprise server and MS SQL / PostgreSQL / MySQL: installation, performance tuning, backup, migration from a file database to SQL.

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CCTV and Access Control

IP cameras, recorders, archive storage, remote viewing from your smartphone, access control and intercoms. Installation and support of existing systems.

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Information Security and Backup

Ransomware and phishing protection, backups with verified restores, access control, two-factor authentication, employee training.

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Projects and implementation One-off work with a fixed quote and a firm delivery date

Local Area Networks

Structured cabling design and installation, MikroTik and Cisco, enterprise Wi-Fi, VPN between branches, segmentation and firewalls.

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IP Telephony

A business PBX: multi-line numbers, IVR, call recording, call queues, CRM integration.

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Cloud and Virtual Servers

Microsoft 365, Google Workspace, VPS/VDS for 1C and CRM, cloud storage and backup, remote desktops. Migration without downtime.

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Corporate Email

Email on your domain: Microsoft 365, Google Workspace or your own server. SPF/DKIM/DMARC, anti-spam, archive migration.

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Turnkey IT for a New Office

Moving or opening an office: network and Wi-Fi, server room, telephony, workstations, cameras and access control — one contractor, one ready date.

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Development Process automation, integrations and websites built around your business

Platform for Universities and Schools

A ready-made solution: Telegram admissions, online exams, automated contracts, CRM with telephony, student portal. Implementation from 25M UZS, subscription from 2.5M/month. Live at TIUE and TDS.

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Business Process Automation

Custom development for your processes: 1C, CRM and website integrations, Telegram bots, internal record-keeping systems, reports and dashboards, automation of routine operations.

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Website Development

Corporate websites, landing pages and online stores in Russian and Uzbek: design, development, SEO foundation, CRM and payment integrations, hosting and support.

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Advisory Independent assessments and solutions for executives

IT Audit

An independent infrastructure review with a written report: risks, severity ratings and a prioritized remediation plan.

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IT Consulting

We help you make the right technical decisions: buy or lease, cloud or your own server, which licenses you actually need.

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About us

Your IT department on subscription, for Tashkent businesses

Automate is an IT company based in Tashkent. We take care of everything to do with your organization’s computers, servers, networks and communications, so you can focus on your business instead of technology.

We work with small and mid-sized businesses on a subscription model: a fixed monthly fee instead of an in-house administrator, planned maintenance instead of firefighting, one accountable provider instead of a dozen scattered contractors.

Who we work with: Retail and warehousing Manufacturing Healthcare Logistics Finance and audit Education Offices and representative offices

Contract and SLA

Response and resolution times by priority are set out in writing. Not “we’ll try to be quick”, but specific hours.

Dedicated engineer

No more than 5 companies per engineer: they know your infrastructure and your people instead of starting from scratch every time. Plus the whole team behind them.

Prevention, not repair

24/7 monitoring and scheduled maintenance. We resolve most issues before your staff ever notice them.

Transparent reporting

A monthly report: what was done, which incidents occurred, what was prevented and what we recommend next.

Confidentiality

NDA, segregated access, action logging, passwords in a secure vault — and all of it belongs to you.

No lock-in

Documentation, diagrams and credentials are handed over on first request. Leaving us is easy — which is why clients stay.

Plans

Three managed service plans

Published prices and clear terms. We’re not the lowest-priced provider in Tashkent, nor do we aim to be: we take on a limited number of clients and stand behind our results with an SLA.

Basic

Workstations without servers — for companies running everything in the cloud

from 4 000 000 UZS / mo

up to 10 workstations; beyond that, see the calculator

  • Remote user support
  • Computer and office equipment maintenance
  • Antivirus and updates
  • Hardware and license inventory
  • One scheduled visit per month
  • Response within 4 business hours
Open the calculator
Most popular

Standard

Servers, network and workstations under full responsibility

from 6 000 000 UZS / mo

up to 10 workstations; beyond that, see the calculator

  • Everything in Basic
  • Server and network management
  • 24/7 monitoring
  • Backups with restore testing
  • Two scheduled visits per month
  • 1-hour response to critical issues, on-site for incidents
  • Monthly report, NDA
Open the calculator

Dedicated engineer

For companies with 50+ workstations and branch networks

from 22 000 000 UZS / mo

50+ workstations, 2–3 days a week; daily — from 30 000 000

  • Everything in Standard
  • Engineer on site 2–3 days a week or daily
  • Branch support
  • 24/7 response to critical incidents
  • Annual IT planning and budgeting
  • Personal account manager
Open the calculator

One-off projects — network installation, telephony rollout, office moves, audits — are quoted separately at a fixed price.

Terms of engagement

From 10 workstations

Minimum contract: 10 workstations or 4M UZS per month. Smaller offices are served as one-off work at list prices.

6-month minimum term

Paid monthly by the 5th. A 5% discount applies to annual prepayment.

Onboarding equals one monthly fee

One-time: audit, documentation, monitoring and backup setup, support contacts handed over to staff.

Fair server pricing

A physical server or hypervisor counts as one unit; each virtual machine or VPS is counted separately at a reduced rate.

Calculator

Estimate your monthly fee

Based on our published price list. The total is a starting estimate; we confirm it in the contract after a free survey.

Service plan
employee desktops and laptops
hardware in your server room
virtual machines, cloud servers
maintenance, recording checks, access
Additional optionsSLA, visits, printers, backups, branches
1 per 5 workstations included, then +100 000
MyCloud data center in Tashkent · +700 000 per TB
+800 000 per site
+1 500 000 per site
What’s included
    Billed separately
    • Hardware, components and consumables (toner cartridges)
    • Licenses: Microsoft, 1C, antivirus, cloud subscriptions
    • MyCloud server and storage rental — at their rates; we arrange and manage it
    • Projects: network installation, office moves, PBX rollout — quoted separately

    Onboarding takes 1–2 weeks from contract signing. The first scheduled visit happens in week one.

    Monthly fee
    from 0
    UZS per month
    Onboarding (one-time)0
    Breakdown
      For comparison: an in-house administrator

      The average system administrator salary in Tashkent is 8 700 000 UZS (hh.uz, 2026). With taxes, a workstation and vacation cover, that comes to about 11 000 000 UZS per month for one person — with no SLA, no 24/7 monitoring and no team behind them.

      6-month minimum term. All prices in UZS, excluding VAT.

      Generate proposal A ready-made document with pricing, SLA and terms — in one minute, in English, Russian or Uzbek Get an exact proposal Your configuration will be added to the request form
      Comparison

      In-house administrator or outsourcing?

      An honest comparison — because sometimes an in-house specialist really is the right call.

      In-house administrator Automate
      Monthly cost Salary + taxes + workstation + training A fixed fee comparable to one in-house specialist — for an entire team, an SLA and 24/7 monitoring
      Expertise One person, one skill set A team: servers, networks, telephony, security, 1C
      Vacation, sick leave, resignation The company is left without support We cover from within the team; service continues uninterrupted
      Accountability An employment contract — limited in practice A contract with an SLA and financial liability
      24/7 monitoring No — business hours only Automated, around the clock
      Documentation and passwords Often only “in the employee’s head” Formalized and owned by the company
      Best fit Companies with 200+ people, in-house development or specialized systems Companies with 5–300 workstations and standard office infrastructure
      How we work

      From request to onboarding in 1–2 weeks

      1. 01

        Request and consultation

        You submit a request or call us. We confirm the number of workstations, servers and branches and your current issues. You get an estimated cost the same day.

      2. 02

        Free survey

        An engineer visits your site, reviews the infrastructure, compiles an equipment inventory and a list of risks. The results are yours to keep, whatever you decide.

      3. 03

        Contract and SLA

        We set out the scope of work, response times by priority, the visit schedule and the price. Everything covered by the monthly fee is listed in an appendix — no hidden charges.

      4. 04

        Onboarding and service

        We fix the critical issues found in the survey, set up monitoring and backups, and give your staff the support contacts. Then it’s scheduled work and a monthly report.

      Questions and answers

      What clients usually ask before we start

      How much does IT outsourcing cost?

      Our prices are public: the Standard plan starts at 6M UZS per month for an office of up to 10 workstations with a server, then scales by tier. The minimum contract is 10 workstations and 6 months; onboarding is a one-time fee equal to one monthly fee. The calculator on this page gives you the exact figure; after a free survey we confirm or refine it.

      How quickly do you respond to issues?

      Response times by priority are written into the contract. Critical incidents (server, network or 1C down for all staff) are picked up immediately — remotely right away, on site if needed. Most routine requests are resolved remotely within an hour.

      We already have a system administrator. Why do we need you?

      We can work alongside them: take on servers, networks, backups and security, cover vacations and sick leave, and run an independent audit. Many clients use exactly this setup — an in-house specialist for users, us for the infrastructure.

      Do you work remotely?

      Yes, most tasks are handled remotely over a secure connection — it’s faster for you. Engineers visit on schedule and for incidents that can’t be resolved remotely. We serve companies in Tashkent and Tashkent Region; remote support is available across Uzbekistan.

      How do you ensure confidentiality?

      We sign a non-disclosure agreement. Engineer access is segregated, server actions are logged and passwords are kept in a secure password manager. When the engagement ends, all access and documentation are handed over to you.

      Can we order one-off work without a support contract?

      Yes. Server setup, network installation, telephony rollout, audits, office moves — we deliver them as separate projects at a fixed price.

      What if we decide to leave?

      The contract can be terminated with 30 days’ notice. We hand over all documentation, diagrams, passwords and credentials — the infrastructure is entirely yours and isn’t tied to our company.

      Case studies and partners

      Who we work with

      We publish only what our partners have agreed to share: an education platform running at a university and a school, and a cloud provider whose infrastructure we manage.

      Education Automate platform Partner

      TIUE Tashkent International University of Education — admissions, CRM, contracts and student portal in one system

      The admissions campaign ran on paper and Excel: applications, exams, contracts and payments all lived in different places. We brought the entire journey, from a Telegram application to the student portal, into one platform and connected it to the university’s existing IT environment: Moodle, Active Directory, IP PBX and turnstiles. The system has been running without interruption since December 2025.

      Challenge

      Thousands of applications per season, each requiring a contract, a signature and payment tracking. Manual work meant growing errors, and operator performance went unmeasured.

      Solution

      Admissions and online exams via Telegram, automatic contracts with a QR code delivered to the applicant’s Telegram, CRM with browser-based telephony and AI call review, reconciliation with accounting, and a student portal with grades, attendance and certificates.

      University website
      Education Private school CRM and IP telephony

      Tashkent Digital School A dedicated admissions and call center system for a private school

      Leads from Instagram and ads were collected in different places, and some calls went unanswered. We adapted the product built for the university to the school’s requirements and deployed it as a separate system with its own database and domain in July 2026.

      Challenge

      Bring all inquiries into one place, stop losing missed calls and manage student payments on an academic-year schedule.

      Solution

      Automatic leads from Google Sheets, a CRM lead created the moment the phone rings — even if no operator is available — browser-based calling, a monthly payment schedule, a student register and a parent visit log. Data is fully separated from the university database.

      School website

      Case studies

      Blog

      Practical IT insights for business

      Pricing and Choosing a Provider

      How Much Does IT Outsourcing Cost in Tashkent in 2026

      Real prices for managed IT services in Tashkent: what drives the cost, per-workstation and per-server rates, what’s included and what’s extra. With examples.

      7 min read Read
      Pricing and Choosing a Provider

      In-House System Administrator or IT Outsourcing: An Honest Comparison

      The full cost of an in-house sysadmin in Tashkent vs. IT outsourcing: salary, taxes, vacations, risks, skills. When you truly need staff — and when you overpay.

      6 min read Read
      Pricing and Choosing a Provider

      How to Choose an IT Outsourcing Company: 12 Questions to Ask

      A checklist for choosing an IT provider in Tashkent: what to ask before signing, which answers are red flags, and what your SLA must spell out.

      6 min read Read

      All articles

      Contact

      Let’s discuss your needs

      Send us a request — we’ll call you back during business hours, ask a few questions and give you an estimated cost. Or reach us however suits you best.

      Send a request

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      We reply within a few hours during business hours. Or call us: +998 71 205-52-92

      Find out what IT support for your company will cost

      A free initial infrastructure survey and a quote within one business day. No obligation.

      Send a request +998 71 205-52-92