“How much does it cost?” is the first question everyone asks — and the one most providers answer with “it depends.” Let’s look at the Tashkent market without the fog: which pricing models exist, which numbers are realistic, and how to tell whether a quote is overpriced or suspiciously low.
Three pricing models on the market
Per workstation. The most common model: the company pays a fixed amount for each employee’s desktop or laptop. Servers, cameras and the phone system are billed separately. It scales easily: hire 5 people and the invoice grows by 5 units.
“Up to N computers” packages. Tiers of up to 10, up to 20 or up to 50 workstations. The price stays the same within a tier. A good deal if you’re near the top of a tier, a poor one if you’ve only just crossed into it.
Hourly billing. You pay for the engineer’s actual time. It’s inexpensive while nothing breaks and unpredictable when something does. It’s rarely used for ongoing managed services — usually for one-off jobs.
Real numbers for Tashkent
We collected the public price lists and calculators of Tashkent IT companies (September 2026):
| Format | Range | What’s usually included |
|---|---|---|
| Workstation, no servers | 150 000 – 300 000 UZS/mo | remote support, antivirus, updates, 1–2 on-site visits |
| Workstation, with servers and network | 250 000 – 600 000 UZS/mo | + servers, monitoring, backups, SLA-based response |
| Server (beyond those included) | 450 000 – 750 000 UZS/mo | updates, monitoring, backups |
| “Up to 10 PCs + server” package | 3 – 7M UZS/mo | depends on the SLA and number of visits |
| “Up to 50 PCs + servers” package | 9 – 18M UZS/mo | 2 to 10 servers, branches billed separately |
A two- to threefold spread is not a mistake. The low end is the “visiting admin” who shows up when you call. The high end is a team with monitoring, an SLA-backed contract, verified backups and reporting. These are different products sold under the same name.
What drives the price
- Number of workstations — the foundation. Each seat means user support, hardware maintenance, licenses and antivirus.
- Servers. A physical server requires on-site visits and hardware monitoring; a virtual machine only needs the operating system maintained, so it costs less.
- Response time (SLA). “Within 4 hours during business hours” versus “within one hour, around the clock” — the difference is the cost of being on call. Typically +20–30% for 24/7 coverage.
- Frequency of scheduled visits. One visit a month is the minimum; weekly visits are close to having someone on staff.
- Branches. Each additional location means separate site visits and its own network equipment.
- Additional systems: CCTV, IP phone systems, access control, off-site backups.
What is almost never included in the monthly fee
- Hardware, components and consumables (toner cartridges, drives, UPS batteries).
- Licenses: Windows, Microsoft 365, 1C, antivirus, cloud subscriptions.
- Server and storage rental from a hosting provider.
- Projects: building a new network, moving offices, deploying a phone system. These are quoted separately.
If a provider says “everything is included,” ask about exactly these four items. More often than not, “everything” means “all the labor,” not “all the equipment.”
Sample calculation
A trading company: 20 workstations, one physical server running 1C and file shares, one virtual server with a CRM at a hosting provider, 12 cameras, and an IP phone system. A plan with servers, monitoring and a 1-hour response for critical issues:
- base rate “up to 20 workstations, 2 servers included” — 9 500 000
- servers — included in the base rate
- CCTV, up to 16 cameras — 1 000 000
- IP phone system — 400 000
Total: about 10 900 000 UZS per month. For comparison, an in-house system administrator in Tashkent earning 8.7M (the hh.uz average) costs the company roughly 11M a month with taxes and a workstation — one person, with no cover during vacations, no 24/7 monitoring and no team behind them. You can get an exact estimate for your setup in the calculator on our home page — our prices are public.
When a low price is a red flag
An offer well below 150 000 UZS per workstation per month means one of three things: support only when you call, with no preventive maintenance; one person covering dozens of companies; or an entry price followed by extra charges for every visit. Ask how many companies your future engineer looks after and what happens if they get sick. The answers will tell you more than the price list.