IT Outsourcing
We take ownership of your entire IT infrastructure — from employee workstations to servers and the network. You get one accountable partner, a contract with guaranteed response times and a predictable monthly budget.
What’s included
User support
Everyday employee requests: the printer won’t print, a file won’t open, access is denied. Resolved remotely within an hour, with an on-site visit when needed.
Workstations and office equipment
Setup of computers, laptops, printers and MFPs. Software installation and updates, antivirus, hardware inventory.
Servers
Monitoring, updates, backups with verified restores, Active Directory, file and terminal servers, 1C.
Network and internet
Routers, switches, Wi-Fi, VPN for branches and remote staff. We deal with your internet provider on your behalf.
Security
Antivirus protection, access control, password policies, backup monitoring and ransomware protection.
Inventory and documentation
A register of hardware and licenses, a network diagram and passwords in a secure vault. Everything belongs to you and is handed over on request.
Scheduled visits
Regular preventive on-site visits by your engineer: server room inspection, equipment cleaning, UPS checks.
Monthly report
What was done, which incidents occurred, what was prevented and what we recommend for the coming month.
What you get
a fixed fee with no surprises: vacations, sick leave, training and engineer cover are our concern, not yours.
instead of a dozen contractors. One support number for every employee, one point of accountability.
thanks to monitoring and preventive maintenance. Most issues are fixed before anyone notices them.
Four steps to results
- 01
Request
We clarify the task, scope and timeline. You get an estimated cost the same day.
- 02
Survey
An engineer assesses the current state on site or remotely and documents risks and requirements.
- 03
Proposal
A quote or contract with the scope of work, timeline and SLA. No hidden charges.
- 04
Delivery
Work, acceptance, documentation. Then ongoing support, if you need it.
Frequently asked questions
How is the price determined?
The base rate depends on the number of workstations and servers, the SLA response time and how often scheduled visits take place. After a free on-site review, we send a quote with two or three options.
What is not included in the monthly fee?
Hardware and license purchases (we help you choose and buy at partner prices) and major projects such as an office move or a new PBX — these are quoted separately.
Can the contract be terminated?
Yes, with 30 days’ notice. On exit we hand over all documentation, passwords and access — nothing is “locked” to us.
Related services
Employee and Workstation Support
Employee helpdesk, computer and office equipment support, software, access, e-signatures and online banking. An on-site or remote administrator.
Learn moreServer Management
Windows Server and Linux: setup, 24/7 monitoring, updates, and backups with verified restores.
Learn moreIT Audit
An independent infrastructure review with a written report: risks, severity ratings and a prioritized remediation plan.
Learn moreGet a price for: it outsourcing
We’ll reply during business hours, ask a few clarifying questions and send you a proposal.